Privacy Policy

Effective Date: 7/1/2011

Big Ray's values your trust and understands how important it is to maintain your privacy. The policy below explains what information we collect, use, and disclose by Big Ray's. If you have any questions or concerns about our policy, please contact us at 1-800-478-3458

Personal Information Collected

Big Ray's collects personal information for your order to provide the best customer service possible, communicate promotional offers, and any other service we feel would be of interest to you to improve your shopping experience.

Purchases: When ordering online, over the phone or mail order, we ask for your name, address, phone number, email, and payment information.

Catalog Requests and Email Updates: When requesting a catalog we will collect a name, address, phone number, and email. Customer emails are used by Classic Alaska to communicate promotions and product news. You can subscribe or unsubscribe at any time for catalogs or email updates by calling 1-800-478-3458.

Automatically Collected Information: Big Ray's receives information automatically anytime you access our site or use our services. When accessing our website we collect; IP address, type of browser being used, access time, length of visit time, and the page you visited before accessing our site. This information is not personally identifiable. If you do not want this information collected you may place orders by mail or phone.

Use of Personal Information

Big Ray's uses your personal information we collect from you to provide superior customer service. We use it to process and deliver products and services that are requested by you the customer. We may also use your automatically collected information to improve our site or services.

Sharing of Personal Information

Big Ray's does not sell, trade, or share any of your personal information with any outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you as long as those parties agree to keep the information confidential. Your personal information will be securely kept to provide you with prompt service in the future.

Changes to this Policy

Big Ray may change this policy at any time. If we do make any changes to this policy you will be notified by the “effective date” at the top of the page.

If you have any questions or need assistance please call Toll-Free: 1-800-478-3458